Desktop Analyst (Entry level)

Decca Recruiting

Full Time
Victoria, TX
Posted 8 months ago

Note that is is an early career role. Some examples of good candidates would be recent grads, individuals early in their IT career and interested in growth opportunities, or people with strong customer service backgrounds that have worked in IT-adjacent roles. Overqualified candidates WILL be rejected, so please submit wisely. I am only allowing 2 submittals slots for this role, rather than the usual 3.

  • Length of Assignment: 90 Days with possible extension
  • Will this role convert to FTE: Right now just a contractor. We may convert if we can add headcount.
  • Expected start date: 7/10/2023 or sooner
  • Shift, hours, rotation: Monday – Friday, 8 to 5
  • 100% onsite

What are the top 3-5 skills needed to perform this role?

  • Problem Solving
  • General Troubleshooting
  • MS Office 365
  • Windows 10/Windows 11 knowledge
  • Re-imaging laptops/desktops
  • What are the top 3-5 soft skills/personality traits needed to perform this role?
  • Organized yet with the ability to multitask
  • Teamwork
  • Time Management
  • Customer Service Oriented/Strong Communication Skills
  • Sense of Urgency
  • How will you be conducting interviews? Preferably Video but phone if issues arise
  • Must possess basic desktop hardware troubleshooting knowledge, proficient use of Microsoft 365. Possess strong customer service/communication skills – customer service experience a plus. We can train on any lacking technical skills.

Job Features

Salary Range$22/hr - $24/hr

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