Business Systems Analyst

Decca Recruiting

Full Time
Santa Clara County, CA
Posted 1 month ago

Required Skills & Abilities:

Technical Skills:

  • JavaScript Development
  • Accela Civic Platform & Citizen Access Administration and Configuration
  • Accela EMSE scripting
  • Accela Construct API and web services.
  • Accela Civic Platform integration with third-party applications

Functional Requirements:

  • Understand Accela configuration and landscape
  • Document AS-IS and TO-Be business processes
  • Apply business analysis principles and practices.
  • Proficient at gathering, documenting, and clarifying software requirements.
  • Ability to work independently with minimal supervision, delivering high-quality software on time and within budget.
  • Strong verbal and written communication skills for effective collaboration. Positive attitude and customer-centric approach.
  • Reliable and punctual with a commitment to excellence.
  • Open to constructive feedback and a willingness to learn and improve.

Additional Tasks:

  • Collaborate effectively with multiple departments and follow documentation instructions.
  • Coordinate and participate in application upgrades and changes.
  • Document functions and changes to new or modified functionality.
  • Implement approved system enhancements, releases, and optimizations.
  • Participate in research to determine existing solutions within the organization.
  • Support end-user training by providing information and assistance to Instructional
  • Designers.
  • Contribute to the development of formal business cases for proposed solutions.
  • Coordinate technical changes, verify testing results, and ensure compliance with technical and business standards.
  • Provide updates on issue fixes and planned updates and upgrades.
  • Troubleshoot application issues and system errors, escalating when necessary.
  • Collaborate with the business to develop detailed user acceptance test cases and flows, including test plans, cases, protocols, and testing environments.
  • Attend meetings to review end-user feedback, workflow problems, system capabilities, and potential system enhancements.

Typical Deliverables:

  • Testing and Quality Assurance: Perform rigorous testing and quality assurance to ensure software reliability and performance.
  • Requirements Translation: Translate business requirements into detailed design specifications, facilitating effective software development.
  • Project Management: Manage multiple enhancements concurrently, meeting demanding deadlines while maintaining a high standard of work.
  • Mentorship: Mentor existing staff on Accela system development practices to enhance the team’s capabilities.
  • Software Development Lifecycle: Execute all aspects of the software development lifecycle (SDLC) efficiently.

Job Features

Salary Range$30/hr - $50/hr

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